FAQ
¿Cómo puedo iniciar una cotización?
Muy fácil, envía los datos de tu mascota por medio de nuestra página web.
What are your payment options?
Credit/ Debit, Paypal, & Stripe.
Do you offer returns?
No. At the moment, we do not accept returns once the food has been delivered. However, in case of allergic reactions, intolerances, or lack of interest in the food, an exchange can be made as long as the remaining packages are available.
¿Cuales son sus metodo de entrega en Tijuana?
Envíos locales en la ciudad de Tijuana están disponibles con UberFlash (Moto) tanto en los productos, y UberFlash (regular) con el alimento.
Do you offer domestic shipping?
Yes, we offer ground shipping throughout the United States on all of our products, except for the Frozen Finds category (fresh, raw, or frozen). For more information about our shipping policy, click here.
Our customer service hours are Monday to Friday from 12pm to 7:30pm, and Saturdays from 10am to 3:30pmAverage answer time: 24h
